Refund and Cancellation Policy
The short version
- Try everything free for 7 days before you pay.
- Payments are final: no refunds for unused days or a change of mind.
- Plans don’t renew by themselves, so there is nothing to cancel.
- Charged twice, or paid but your plan didn’t start? We fix it or refund that payment in full.
1.Free trial first
Every new WhatsApp number gets a 7-day free trial with all features, starting when it is linked. Please use it to decide whether StatusPe suits you before paying.
2.All payments are final
Because you can try StatusPe free first, payments for plans are non-refundable. This includes unused days, a plan you stop using, a switch to a smaller plan, and accounts suspended for breaking our Terms.
3.Cancellation
Plans are paid in advance and do not renew automatically. You keep everything until the end of the period you paid for; after that the plan simply ends. You don’t need to cancel anything.
4.When we do refund
- Charged twice for the same order: the extra payment is refunded in full.
- Money taken but the plan didn’t start, and we can’t activate it within 3 working days: that payment is refunded in full.
- Failed payment, money deducted: your bank or Razorpay reverses it automatically, usually within 5 to 7 working days. If it doesn’t, contact us.
Approved refunds go back to the original payment method within 5 to 7 working days.
5.Purchases through Google Play
If you paid through Google Play, Google’s refund policies and processes apply to that purchase.
6.How to ask
Email invotechlabs@gmail.com with the email or mobile number on your account, the date and amount, and the payment id from your payment history or receipt. We reply within 2 working days.